Why only YOU think Google+ will topple Facebook
And by YOU I mean YOU Internet marketers, B2B, B2C, and B2E experts, PR masters, and SM junkies in general who are raving about the stuff. Yes guys and gals, YOU are –mostly– alone in this one. Here’s my take on the why, using a cool example to draw parallels from.
The features
Consider these two sets of competing products: Sony’s PS3 (console) and PSP (handheld) vs. their Nintendo counterparts, the Wii and the DS. Despite being technically superior in many aspects that pertain to gaming, both of Sony’s devices were never neck to neck in the race against those from the big N. Hell, they were never even close. And why? Because Nintendo’s creations were actually groundbreaking; they represented innovation at its most exquisite level. And that, friends, draws customers in: 87.5M vs. 51.2M on home consoles and a staggering 147.5M vs. 68.5M on handhelds [Source: VGCharts Network]. You can call Nintendo’s strategy gimmicky, but the features it bestowed upon their products were unmatched for a long time. Even now, with the addition of motion control on Sony’s home console front, the dynamics introduced by the Wiimote and Wii Motion Plus controllers are legendary.
[Edit: thanks to Danny Brown for commenting upon something that was missing from this comparison --price. Nintendo's gadgets have always been priced way lower than Sony's. Still, if we consider price as a feature, Sony did fail at attracting buyers in THAT specific area, which, in such a competitive arena, can prove quite damaging.]
What we are dealing with this face-off (ha!) between Facebook and Google+ is what I like to call “Race of the Features.” Unlike the aforementioned example, where the hardware limits the ability to improve upon a shipped product, integrating –and enhancing– features from Facebook into Google+ and vice versa is a relatively easy task.
Besides that, we have an inescapable issue here: Google is not a groundbreaking platform; not by a long shot. So, even though there might be differentiation at some point or another –sharing, notifications and video in Google+ are, for example, very well thought out– the competing guy will always be quick to catch up. This could be a very drawn out case of the proverbial pissing contest.
YOU might like these shiny new/improved features because they suit YOUR purposes best. But on this race, Facebook can turn the tide at any moment.
The audience
When Nintendo’s Wii console came out, it drew in thousands of new players that were previously oblivious to electronic entertainment; it practically defined the term casual gaming. Housewives, top execs, teachers; they all jumped onto the bandwagon of Wii Sports and Wii Fit. Almost overnight, the Wii was in more households than the PS3 could ever expect to. And, although it has struggled with stains like shovelware (kiddie movie tie-in games, anyone?), most of these casual gamers just don’t care. What they have is good enough for them and, in the long run, only numbers matter. Lemme try to be funny here: My name is Legion, for Wii are many.
Facebook has the whole social media thing pretty much nailed down and has a subscriber base that ranks in the hundreds of millions. Now, I’m not saying it does everything right; we know better. But for the large percentage of users that don’t mind what it does wrong, Google+ offers no compelling reason to do the switch. There’s no real, overwhelming benefits for the brunt of these individuals.
Now, returning to the subject of YOU. YOU might want to trade the blue for the multi-colored because YOU are smart, because YOU are mindful of privacy, because YOU care about the value of networking, and because YOU simply adore engaging and sharing. I know I do. But, you know what? The moms and the teachers and the co-workers… not so much. For them, Facebook fills a more primal purpose: just being social. They will, I think, choose the Like over the +1; they will remain within Facebook’s ranks and files.
Brand strength
Let’s look at this real quick: Nintendo has a perpetual collection of aces down its sleeve with the oldest and most revered franchises in the gaming industry: the Marios and the Pokemons, the Metroids and the Kirbys, the Zeldas and the Smash Brothers; Nintendo owns exclusivity for all of them. These fellas –in any of their incarnations– have only been available for the big N’s devices and they move numbers without failure because people know and love them.
In the subject at hand, Google’s perceived strength is search. Yeah, Google Docs has its followers because it has proved to be a powerful tool with zero to little competition, and Chrome is slowly gaining ground as the prettiest kid on the block, but this doesn’t mean much in terms of profitability. Even Google’s first peripheral property, Gmail, has not yet attained the elusive No. 1 spot when compared to old, established brands like Yahoo! Mail and Hotmail (or Windows Live, whatever you wanna call it). The thing is, the G has had trouble gaining traction as a brand on fields other than search. Google+ is up against a giant that has a choke hold on the social media market, and removing it from the topmost place will prove to be a monumental task.
Now, back to YOU. YOU have only recently started using Facebook for professional reasons. YOU have been using Facebook as a marketing, engagement & networking medium for a relatively short time. YOU have had no chance of developing a strong bond with Facebook or have chosen not to, for maybe YOU move quickly with the times and the trends. But the mainstream does not. They love and then they settle, at least for a while, and marketers know that: it will be a long time before Google+ becomes fertile ground for ad revenue.
What does Google+ want to be?
If we look, for example, at Twitter’s inability to be profitable and assume it’s because there’s just not much buying power and message reach due to its numbers, we can extrapolate and visualize Google+’s short/medium term future IF they only want to be up in arms against Facebook. But go ahead and read this post by Jeff Nolan on how it could stack up against other players: G+: Twitter and Tumblr are Biggest Losers.
What I think is that, with some focus and direction, Google+ can be something other than what it’s trying to be right now: a Facebook killer. But for the time being, only YOU think it can be so.
In the end, it’s all speculation, right?





Have to agree with you, Amanda & love your parallel with Nintendo. As much as the media, internet marketers and social media junkies (as you say) really want to see a good fight, right now, Facebook is firmly embedded as the ‘good enough’ tool connecting friends, families, university students and ,yes, still emerging, company brands, while Google + is well, friends of Scoble. There’s immense uphill there. Whether they can integrate across their tools, whether Hangout has immense pull ( it may- i like what i’m seeing Leo LaPorte and Twit.tv’s usage) remains to be seen.
Thanks, Lisa! I don’t really know why Google is betting on “getting it right” with a product that is basically a doppelganger of an already existing (and hugely successful) idea. Could it be true that the rivers of innovation at Google are drying up? We’ll see, only time will tell.
Hello Juan,
I agree with you about Google +. I have been on it but do not see the fascination nor the need for another Social Network. Do we need to communicate via Twitter, Facebook, Linked In and now Google +.
Do we as a society really have enough relevant, interesting material to share? I don’t think so.
Great post
Peggy
Thanks Peggy! As an experiment, I shared this on Twitter, FB and G+, just to see what happens. Still giving it a bit more time before evaluating the results, but for starters, people who would care about the post are already in my three networks. And that could be true for many other users.
So, your questions hit the right spot: do we need it?
Thanks again for stopping by, you’re always welcome to my rants
I think you are dead-on with this. While I think G+ has some good benefits over FB, my FB universe, which consists exclusively of close friends and family, will not switch. For the most part, my casual FB friends are not SM “junkies.” They don’t tweet and are not on LI. They like FB enough, but check in maybe once a day. Their entire list of their friends is one big circle and they share everyday stuff like vacation and prom pictures of their kids. They don’t need different circles to broadcast different messages, and if they do, they’ll send a FB message or, gasp!, send an email! Thus, the circle feature of G+ is meaningless to this group. They may find the group video chat interesting, but not relevant because they already see and talk to their FB universe on a regular basis. The only way they would make a switch is if they could take their entire FB friend list with them and the process was turn-key. But they’d say “why bother?”
And, yes, these are the same people who jumped on Wii!!
Thanks, again.
Thanks for your input Susan!
You know, for families, there’s always snail mail too
You raise another interesting issue: these casual SoMers are ALSO casual gamers on Facebook (casual could actually be an understatement, I know some hardcore Farmville users). Apps and games are a huge part of the FB ecosystem and a goldmine for publishers and advertisers. Without these outlets, G+ stands less of a chance of bringing these guys over to the dark side.
I appreciate the chance of discussing these topics with you, thanks again!
Completely agree – and it’s such a circle jerk of testosterone in there at the minute. Ack!
One thing I’d maybe disagree (slightly) with is the PS3 / Wii comparison. Sure, sales tell a big story but you have to take into account the disparity in price at launch – $499 or $599 for PS3, depending on memory size, and $249 for the Wii. That’s a huge difference and accounts for a lot of the sales difference.
Yikes. Huge oversight on my part. But even now that the prices are a bit more on the same level (still 100 bucks diff) weekly sales of the Wii keep pushing PS3 to the second place.
But yeah, in an economy where every penny counts, price is bound to be the decisive “feature”.
Thanks for sharing and pointing this out!
Why is everyone insisting that THEY think it is a Facebook killer? Google never called it that, sure plenty of people want to frame it that way including this piece, but it doesn’t have to “kill” FB at all
Thanks for your thoughts, Todd. Let me try to offer a few arguments here.
As it stands now, Google+ looks A LOT like FB, that alone points at the possibility that the developers & honchos actually wanted to compete with it.But neither you nor I can know that for sure.
Second, I don’t try to peg it as a FB killer, far from it; I am only pointing at specific people who do. Read the first paragraph to understand better what I mean by YOU and who I think are responsible for creating this unfounded hype.
Thanks again!